Post Parcel Service:
up to € 45,- product value we charge a flat shipping rate of € 4,80
over € 45,- product value your shipment is free of charge
up to € 68,- product value we charge a flat shipping rate of € 8,40
over € 68,- product value your shipment is free of charge
For all other EU countries, a flat rate shipping fee of € 12, - will be charged.
Exceptions: Iceland, Norway and Switzerland. A shipping fee of € 16,80 - will be charged.
Normal delivery time in Austria takes 24 hours, in Germany 48 hours, from the pick-up date. For most other European countries, the average delivery time is between 2 and 6 days. The shipping fee includes a transport insurance for the actual value of the goods up to EUR 550,00 maximum.
IMPORTANT: With parcel service deliveries, packages can NOT be delivered without signature. Should this not be possible at your home address, please have the parcel delivered to another address (e.g. workplace). All returned parcels are subject to a returned item fee and/or a restocking fee.
Natural Products & Drugs accepts no liability for lost packages with postal service. Therefore, refunds are not possible.
Questions concerning exchange and returns of goods are found in Shipping & Delivery Terms.